UNITED DRUG TESTING
LABORATORY, INC.

Customer Services

United Drug Testing Laboratory, Inc. provides a vast array of customer services depending on our clients specific needs. Because we are the first lab nationally to utilize the new Immunoassay Oral Fluids Test, we have the ability to provide employers with a Drug-Free Workplace Program that is easy to administer and extremely affordable. While we still offer a national urine collection site network of services, many of our clients prefer to utilize the gender friendly Immunoassay Oral Fluids Test.

There are 5 Basic Components to Creating a Drug-Free Workplace Program.

• Company Policy
• Company's Role and Responsibilities
• Employee Education
• Sample Collection Information and Collection Procedures
• Drug Testing-Supervisor Training

UDTL, Inc. can provide your organization with a workplace program to fit your specific needs and make recommendations on which type of drug test would best serve you. We have a national network of collection sites with centralized scheduling (you call a 1-800 number for all your collection site needs) and centralized billing (you will receive 1 invoice with a summary of your collections vs. multiple invoices from all your different collection sites). Or if you prefer, we can assist you in implementing the IOF Test in your Drug-Free Workplace Program, in which case tests can be administered at your facility, eliminating the need for a collection site and reducing testing costs accordingly. For more information on the IOF Test, visit Analytical Services on the menu toolbar or contact us via phone or e-mail.

At United Drug Testing Laboratory, Inc. our mission is to provide the highest levels of quality and service while reporting accurate test results quickly and competitively. You can choose from a menu of reporting options for your test results, including courier, mail, fax, or e-mail. We pride ourselves on rapid response times, typically within 24 hours of receipt of the specimen. Our laboratory utilizes state-of-the-art testing methods, delivering results both you and your employee's can depend on.

A Drug-Free Workplace Program provides many benefits to the employer and is a strong deterrent to the use of drugs. It can also assist in identifying employee's who need help with a substance abuse problem or who pose a safety threat in the workplace. The Federal Government estimates that 71% of illegal drug users are employed, absenteeism rates are 66% higher among drug users, and 47% of workplace accidents are drug related. Contact us for a free copy of the 5 Basic Components for a Drug-Free Workplace Program.