Technical Support

First Name

Last Name

Email Address

Phone Number

Operating system

Microsoft Windows 2000 Microsoft Windows 2000 Professional Microsoft Windows XP Microsoft Windows XP Professional Microsoft Windows NT Microsoft Windows Me Microsoft Windows 98 Microsoft Windows 95

Email Program

Outlook 2000 Outlook 2002 Outlook 98 Other

Version

Policy Client 3.0 Disappearing Email 2.7 Disappearing Email 2.6 Disappearing Email 2.5 Disappearing Email 2.1.1.6

If you have neither system listed above:

Day/Time of error:

Are you able to continue sending email?

Yes
No

Are you able to send Policy Email / Disappearing Email?

Yes
No

Have you tried restarting your computer?

Yes
No

Describe in detail what happened and what steps you took to get the error: