• First Time on the First Line This highly interactive knowledge and skill-building workshop is designed for those identified with the potential for becoming supervisors and those recently promoted into first-line leadership positions. Learners gain the practical skills necessary to transition from technical worker to leader of others.
• Develop confidence in supervisory skills
• Comprehend behaviors demonstrated in the workplace
• Appropriately vary leadership styles to match different situations
• Deepen understanding of communication processes
• Master strategies for conflict resolution and decision making
• Place value upon treating others with respect and dignity

• Leader Effectiveness Training (L.E.T.) - teaches leaders Dr. Thomas Gordons world-renowned model of human relationships. Participants learn the underlying philosophy of the model and, more importantly, how to use the Behavior Window to recognize how and when to use the skills that make it work. Leaders learn these four basic relationship skills:

• The ability to establish and maintain open communication with team members and co-workers.
• The ability to listen with empathy so others feel understood.
• The ability to express feelings and concerns clearly and honestly without blame.
• The ability to resolve conflicts in such a way that everyone wins.

Workforce Development - maximize your organizations human potential by providing workers with mechanisms of understanding. Using assessments as the foundation, workshops are tailored to improve underdeveloped preferences for enhancing interpersonal relationships and energizing working teams.

• Whats Type Got to Do With It? using the Myers-Briggs Type Indicator (MBTI) learners investigate their own personality and behavior, the behavior of others, and interpersonal interactions. They explore the dynamics of their individual type and the effect it has on work team efficiency and organizational productivity.

• Improve communication and dealing with conflict
• Enhance problem solving and decision making
• Planning, Implementing and Managing Organizational Change
• accommodation in EdinburghDevelop leaders and teams
• Assess organizational character

• Your Brain at Work? this powerful workshop is based upon Herrmann Internationals Whole Brain Thinking Model. It will make lasting improvements in personal and organizational development. Unleash the power of your organizations whole brain to meet todays challenges and tomorrows opportunities

• Unleash creativity and innovation
• Think and plan strategically
• Implement organizational change
• Improve communication
• Enhance sales and marketing efforts
• Develop supervisory skills

Customized Training - Our customized solutions strengthen skills, increase knowledge and improve communication based on your specific business goals and objectives. Relationship building strengthens understanding of individual differences and improves interaction, creating the synergy and teamwork necessary to meet and exceed the challenges facing todays high-performing organizations.

Expert Consulting Services- for small, minority and women owned businesses in the State of Maryland. Coastline Training and Development, Inc. in cooperation with the Maryland Department of Business and Economic Development and the Small Business Development Centers offers consulting services in strategic planning and organization development for qualified businesses.